Privacy Policy

1. Information we collect

We may collect the following categories of information:

• Personal information, including name, email address, phone number, and other identifiers.
• Health data voluntarily provided through the platform, such as symptoms, health conditions, medications, and biometric data.
• Usage data, including device information, IP address, browser type, operating system, and browsing activity.
• Cookies and similar tracking technologies used to operate and improve the service.

2. How we use information

• Provide, maintain, and personalize our health-services platform.
• Improve the platform and develop new features.
• Send service notifications, updates, and customer-support communications.
• Comply with legal, regulatory, security, and recordkeeping obligations.

3. SMS messaging privacy

If you provide SMS consent, we may use your phone number and consent information to send Brightlight transactional messages, such as appointment and service notifications. We do not sell SMS consent or phone-number information, and we do not share it with third parties for their own marketing or promotional purposes.

Our SMS messaging terms, including opt-out instructions, are available in our Terms of Service.

4. Data sharing and disclosure

We do not sell personal information. We may disclose information to service providers subject to confidentiality obligations, when required by law or legal process, or with your consent.

5. Data security and your rights

We use technical and organizational safeguards designed to protect information from unauthorized access, disclosure, or misuse. Depending on your location, you may have rights to access, correct, delete, or withdraw consent for your personal information.

6. Other sites and changes to this policy

Our services may link to third-party sites that we do not operate. We are not responsible for their privacy practices. We may update this policy periodically and will provide notice of material changes through the platform or by email where appropriate.

7. Contact us